MOSTER at Angola

After some years of studies to evaluate customer’s satisfaction with Moster methodology, in Portugal, we have just developed our first project in Angola, using this same tool. Given the excellent results obtained, the potential for growth of the Angolan market, as well as its growing maturity, makes it possible to develop new projects in this country, not only with Moster but also in other research areas, where Consulmark is also leader.

Moster is a differentiating assessment tool of customer satisfaction because, unlike traditional models, relates expectations, satisfaction and loyalty.